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Cribl Stream SAML Setup Fails With Ping Identity SHA-384 Signatures

  • Nov 3, 2026 8:59 PM UTC
  • 0 replies
  • 2 views

Jessica Bracken

Symptom

When you try to enable SAML in Cribl Stream with Ping Identity configured to sign with SHA-384, this error appears:

“An unexpected error has occurred.
Please check the logs for more info: Error: hash algorithm ‘http://www.w3.org/2001/04/xmldsig-more#sha384’ is not supported.”

Environment

  • Cribl Stream SAML authentication
  • Ping Identity configured for SHA-384 SAML signatures

Resolution

Ask your Ping Identity administrator to configure SAML signing to use SHA-256 or SHA-512 instead of SHA-384.

Cause

Cribl Stream does not support SHA-384 for SAML signatures.